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Let’s set up your devices

Welcome, you’re almost good to go. The video above will walk you through setting up your RedGrid enabled devices. If you would prefer to book a set-up call with the RedGrid team, click the button below or reach out Alex at 0401 525 239 or alex@redgrid.io.

App Download Links

You can download the app by searching RedGrid-Home in the app store, or by clicking the buttons below.

Set-up & Trial FAQ

What should I plug my device into?

We have a list of appliances that are ideal for the trial. In preference order: Heater (plug-in), Fan (plug-in), Water cooler, Beer/Wine fridge, Electric blanket, Washing Machine, Dryer, Dishwasher, Home office power board (laptop charger, desktop screen, printer…), Gaming console, Microwave or a Coffee Machine.

You can also book a call with the team to receive a personalised recommendation of how to get the most out of your devices.

When will new features get added?

Throughout the trial we’ll be adding new features including cost saving benefits and rewards. The dates for these are TBC

Why isn't my smart-plug connecting to my Wi-Fi?

This could be for a number of reasons.

First, ensure you are connected to a 2.4GHz Wi-Fi signal. Then, ensure the blue light is flashing on the plug by holding down the button for 5 seconds. Lastly, make sure your plug is as close to the WiFi modem as possible.

If you are still having trouble connecting, reach out to us at the contact details below the video.

How do I know if I have 2.4GHz or 5GHz WiFi?

If you only have one signal you can connect to via your Wi-Fi modem, chances are it’s 2.4GHz. If there are two signals it is likely they will be titled wifiname and wifiname5g, the one without 5g is the one we want to connect to. If you’re having trouble identifying the correct Wi-Fi signal book in a call with the RedGrid team and we will run you through it.

I'm having trouble setting up my devices and that app, who can I contact?

If you are having trouble connecting, please reach out to the RedGrid team at the details under the setup video (alex@redgrid.io or 0401 525 239). 

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